Hours: 48 hours per week, 5 days over 7 – Sunday to Saturday
Delivering excellent customer service, this dynamic role involves ensuring that all vehicles are
correctly loaded to fulfil customer orders, that the deliveries are made on time and in full and
that all operations are carried out in a manner that ensures safety and legality at all times.
Main Duties & Responsibilities:
• Drive and operate at all times according to legislative requirements;
• Report any vehicle malfunction or breakdown as soon as possible using authorised
company procedures;
• Ensure that the correct loading and handling equipment is carried and correctly used,
including load straps, restraining bars, sack trucks, dragging hooks and trolleys;
• Report any defective equipment for replacement
• Load delivery vehicles according to customer orders ensuring that all loads are
secured and safe for travel;
• Liaise with vehicle loaders to check loads prior to dispatch to ensure that all customer
orders are loaded.
• Deliver products to the customer at the agreed time and location;
• Collect empties from customer location for return to depot;
• Manage keys and other security devices including lock PINS and alarm codes securely
and confidentially;
• Ensure that any security procedures agreed with customers including deactivating and
reactivating alarms, opening and securing doors and gates or entering or leaving any
secured area requirement to enter customer premises is managed at all times;
• Consider local environments and communities when carrying out deliveries including
not causing unnecessary noise or traffic jams;
• Collect payments as agreed with customers ensuring that any money collected is
discreetly collected and secured within the vehicle cab at all times;
• Represent the company when at work and work to build and develop customer
business relationships;
• Ensure that all customer details including order details including quantities and
amendments, payments and specific requirements are correctly entered onto the
electronic or manual data capture system;
• Ensure that all customer information is correctly inputted and downloaded from and to
hand held units if used;
• Ensure that any returned stock requiring refrigeration is left in a refrigerated
environment whether returned to depot storage or within a functioning vehicle;
• Work according to Company H&S, food hygiene and standard operating procedure
requirements at all times;
• Immediately report to your Manager any change in licence category including
disqualification or convictions;
• Report any accident or incident as soon as safe to do so participating fully in any
investigation as required;
• Maintain the vehicle in a clean condition including the cab, cargo area and externalareas;
• Ensure that all keys including customer keys, fobs and vehicle keys are securely stored
in the designated area;
• Undertake any other duties considered essential for the effective operation of the
Depot;
• Any other duties as required by the Directors.
• Understand and comply with the Company’s Health and Safety Policy Statement.
Skills (Essential):
• A full UK driving licence Category C1 or above;
• Ability to communicate effectively including dealing directly with customers and coworkers;